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Privacy Policy

This privacy policy explains which personal data we process when you use the website mx-academy.eu or contact us. The Swiss Federal Act on Data Protection (FADP) applies; where applicable, the General Data Protection Regulation (GDPR) also applies to persons in the European Union.

1. Controller

MX-Academy AG, Hauptstrasse 8, 8252 Schlatt TG, Switzerland · E-mail: info@mx-academy.ch
For questions about data protection and to exercise your rights, please contact info@mx-academy.ch.

2. Visiting the website

When you access this website, technical data is automatically transmitted to the server and stored in log files: IP address, date and time, page accessed, previously visited page (referrer), browser and operating system. We need this data to provide the website, ensure its security and fix errors. The website is operated on the MX-Academy server at METANET AG in Zurich (Switzerland). The log files are rotated automatically and deleted regularly.

This website does not set cookies and does not use any analytics or advertising services. Fonts are loaded from our own server, not from Google. To display the euro guide prices, the page loads a small file containing the exchange rate from our own server; no additional personal data is processed in the process.

3. Contact by e-mail

If you contact us by e-mail, we process your details (e.g. name, e-mail address, content of the enquiry) in order to respond to your request. This also applies if you send us an e-mail about the newsletter via the “Subscribe now” button.

4. Course booking, vouchers and newsletter on mx-academy.ch

Dates, course booking, voucher orders and the newsletter are handled via our main website www.mx-academy.ch and the online shop linked there. The privacy policy of mx-academy.ch applies to this processing.

5. Chat assistant (artificial intelligence)

A chat assistant is available to you on this website. It is loaded from our server www.mx-academy.ch and automatically answers questions about our offers using the AI model “Claude”. The provider is Anthropic PBC, 548 Market St, PMB 90375, San Francisco, CA 94104, USA; the contractual partner is Anthropic Ireland, Limited (Ireland).

What data is processed? Your entries in the chat, the conversation history of the current session and the address of the page on which you use the chat. Please do not enter any sensitive personal data in the chat (e.g. health information, ID, account or card numbers).

Purpose: answering your questions about our offers and improving the answers.

Disclosure abroad: to generate the answers, your chat entries are transmitted to Anthropic and also processed in the USA. The transfer is based on the standard contractual clauses of the European Commission, including the adaptations for Switzerland (Swiss Addendum), which form part of Anthropic’s Data Processing Addendum.

Storage period with us: we store the question, answer, page address and time – without the IP address – for 90 days in order to improve the quality of the answers. To prevent misuse (limiting the number of messages), your IP address is only stored in pseudonymised form (hash value) for a maximum of 2 days. The conversation history is also stored in your browser (session storage) until you close the tab or browser window. The chat does not set cookies.

Voice input: if you use the microphone function, speech recognition is carried out by your browser. In Google Chrome, the recording is transmitted to a web service for this purpose. Use of the microphone is voluntary.

Note: the answers are generated automatically and may contain errors. Only information and confirmations from MX-Academy AG are binding.

6. Links to social networks and other websites

This website contains links to our profiles on Facebook, Instagram and YouTube as well as to mx-academy.ch and other websites. No plugins of these networks are embedded; data is only transmitted to these providers when you click a link. The privacy policy of the respective provider then applies.

7. Disclosure abroad

Personal data may be disclosed to the following countries: Ireland (EU) – Anthropic Ireland, Limited; USA – Anthropic PBC (chat assistant). For the USA we rely on the standard contractual clauses.

8. Retention

We only retain personal data for as long as is necessary for the purposes stated or as required by statutory retention obligations. It is then deleted or anonymised.

9. Data security

We take appropriate technical and organisational measures to protect your data. Transmission on this website is encrypted (HTTPS).

10. Your rights

In particular, you have the right to request information about your personal data, to have incorrect data corrected and data deleted, to object to processing and to request the release or transfer of your data. To do so, please contact info@mx-academy.ch. We may ask for proof of your identity.

You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch. Persons in the EU may also contact a data protection supervisory authority in the EU.